Terms and Conditions
These Terms and Conditions of Use are an agreement between TSA Company Limited (“Company”, “we” or “our”) and you (“User” or “you”). This agreement sets forth the terms and conditions. Conditions for using our services and ordering products by you agree to abide by the policies and terms regarding purchasing products on the website or other platforms. Including the correction of additional information as mentioned above.
Ordering products or doing anything on the company’s website. Whether it is your own actions or assign others to do it on your behalf By using your password (Password), whether by your intention or due to carelessness or any mistake. Such action shall be considered complete. If any damage occurs Whatever the reason The owner of the password will still be responsible for all mistakes. There are no arguments or demands against the company to be responsible for the mistakes that occur.
- Ordering products
1.1 When you have selected the product list that you wish to order through the company’s website. You must pay for products, shipping costs, or various service fees that include taxes.
1.2 Payment can be processed. By paying through the bank and payment on delivery Bank payments must be made within 2 days of placing the order. By providing proof of correct payment. If payment is not received The order will be automatically canceled.
1.3 When you press to order on the website. You agree to abide by the ordering terms and conditions of the Company’s website. - Cancellation of order
2.1 In case you choose to pay via bank You must pay for the product within 2 days of ordering. If payment is not received, the order will be cancelled.
2.2 You can cancel your order only upon receipt of acknowledgment from the Company.
2.3 In the case that the product has been packed or has been shipped, you cannot cancel the order. - Changing or returning products
In the event that the product received is incorrect, damaged, or lacking in quantity, please notify in writing along with an unedited video clip of opening the box to the company within 2 days. If after this deadline you have not yet notified. We will assume that you have received the product. - Refunds
4.1 In the case that the customer has ordered the product But the products ordered by the company are not available. The company is happy to refund the full amount of the product price that the customer ordered. Not including shipping costs
4.2 In the case that the customer wishes to request a refund of the difference/excess. This amount can be transferred as money. and/or leave the amount to order in the next round and/or change to ordering other products instead
4.3 Documents used in requesting a refund
– Evidence of money transfer to the company
– Transferee account number which must match the name of the purchaser
– Refund processing time approximately 15 business days.
4.4 When the money has been transferred to you. The company will send evidence of the refund transfer to you in the next order.